Key facts
- Brand
- HP
- Model
- 9.20
- Industry
- Electronics
- Documents
- 5
- Languages
- ZH · EN
- Last added
- 2026-11-06
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HP Service Health Reporter 9.20 Content Development Guide
This document provides step-by-step instructions for creating content packages for HP Service Health Reporter 9.20. It covers content package architecture, ETL component creation, and report component development using the Content Development Environment (CDE). The guide is intended for developers who need to build or extend content packages for the SHR platform.
The guide includes sections on domain components, ETL components, and report components, along with XML-based data modeling and workflow definitions. It also references SAP BusinessObjects for report creation and provides sample files for hands-on practice. This manual is written in Chinese.
HP 9.20 specifications
| Operating Systems | Windows and Linux |
|---|---|
| Software Version | 9.20 |
| Release Date | October 2012 |
| Database Options | Oracle 11, MS SQL 2008 EE SP2 |
Source: HP Business Service Management 9.20 Deployment Plan Guide
All HP 9.20 documents by type
Day-to-day operation, settings and troubleshooting. Start here if the product is already set up.
Questions answered in these manuals
What is the purpose of this guide?
This guide provides step-by-step instructions for creating and managing content packages for HP Service Health Reporter 9.20.
From: HP Service Health Reporter 9.20 Content Development Guide
Who is this guide intended for?
This guide is intended for developers who need to create or extend content packages for the SHR platform.
From: HP Service Health Reporter 9.20 Content Development Guide
What operating systems are supported for deployment?
The software is applicable to Windows and Linux operating systems.
From: HP Business Service Management 9.20 Deployment Plan Guide
What are the recommended database options for APM Starter?
The tested configuration supports Oracle 11 and MS SQL 2008 EE SP2.
From: HP Business Service Management 9.20 Deployment Plan Guide
How do I arrange the progress of IT demands?
Use the 'Arrange Demand Progress' page to schedule or reject IT demands. Select the demand set, apply filters, choose demands by status, and click 'Set Expected Start Date' or 'Reject'.
From: HP Project and Portfolio Management Center 9.20 User Guide
What are demand sets?
Demand sets are independent configurations that allow different groups to track and manage IT demands according to their business needs. Each set corresponds to a group of request types and fields.
From: HP Project and Portfolio Management Center 9.20 User Guide