Key facts
Start here
Panasonic KX-NCP500CN / KX-NCP1000CN Communication Assistant Quick Reference Guide
The guide introduces the Communication Assistant (CA) application that works with Panasonic KX‑NCP500CN and KX‑NCP1000CN group telephone systems, outlining its purpose, main functions and user interface.
It details system requirements, installation and uninstallation procedures, user limits for Basic, Pro and Supervisor modes, integration with CRM and Outlook, voice‑mail assistant ports, supported browsers and the 60‑day trial period for CA Pro. This manual is written in Japanese.
Philips KX-NCP500 specifications
| Default SIP Server Port (UDP) | 5060 |
|---|---|
| Default STUN Server Port (UDP) | 3478 |
| Required RTP Port Range per Channel | UDP 16000‑N |
Source: Panasonic KX-NCP500/KX-NCP1000 Virtual SIP Trunk Card Programming Manual
All Philips KX-NCP500 documents by type
Instruction set, parameters and examples for configuring or programming the device.
The shortest path to a working setup, usually only a few pages.
Day-to-day operation, settings and troubleshooting. Start here if the product is already set up.
Questions answered in these manuals
Which NAT traversal methods are supported by the V‑SIPGW16 card?
The card supports STUN and Fixed IP Address methods for NAT traversal.
From: Panasonic KX-NCP500/KX-NCP1000 Virtual SIP Trunk Card Programming Manual
What is the default UDP port for the STUN client on the V‑SIPGW16 card?
The default STUN client port is UDP 33478.
From: Panasonic KX-NCP500/KX-NCP1000 Virtual SIP Trunk Card Programming Manual
What ports does the Voice Mail Assistant use?
It uses ports 20000 and 20001.
From: Panasonic KX-NCP500CN / KX-NCP1000CN Communication Assistant Quick Reference Guide
How long is the trial period for CA Pro?
CA Pro provides a 60‑day trial period.
From: Panasonic KX-NCP500CN / KX-NCP1000CN Communication Assistant Quick Reference Guide
Can the group telephone be used with SIP extensions?
Yes, the group telephone supports SIP (Session Initiation Protocol) extensions, though some functions may not be available depending on the phone type.
From: Panasonic KX-NCP500CN / KX-NCP1000CN Group Telephone User Manual
What safety precautions should be observed when installing the telephone?
Do not use the telephone near water, avoid use during electrical storms, and ensure it is installed by qualified personnel.
From: Panasonic KX-NCP500CN / KX-NCP1000CN Group Telephone User Manual