Key facts
- Brand
- Samsung
- Model
- Galaxy S4
- Industry
- Electronics
- Documents
- 3
- Languages
- EN
- Last added
- 2026-10-30
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Samsung Galaxy S4 Appendix FAQ Guide
The document serves as an appendix FAQ guide for the Samsung Galaxy S4, intended for use by customer contact centers, network operators, and authorized service centers. It addresses miscellaneous inquiries regarding device functionality rather than specific defects.
Key topics include explanations of the Octa Core CPU architecture, detailed instructions on using Air View, Air Gesture, Air Jump, and Air Browser features, as well as troubleshooting for Smart Scroll, Camera modes, S Health, and various connectivity settings like Wi-Fi and NFC.
Samsung Galaxy S4 specifications
| Product Name | Galaxy S4, SHV-E330L |
|---|---|
| CPU | Qualcomm MSM8974, quad core, 2.3GHz |
| RAM | 2048MByte |
| ROM | 32GByte |
| Main Display | 5.0-inch, 1080 x 1920 dot, OLED |
| Main Camera | 13.0MP CMOS with auto focus, flash LED |
| Sub Camera | 2.0MP CMOS |
| Battery | Lithium Ion, 3.8V, 2600mAh |
| OS | Android 4.2 |
| Weight | 131g |
| Release Date | 2013.09.01 |
All Samsung Galaxy S4 documents by type
Day-to-day operation, settings and troubleshooting. Start here if the product is already set up.
Questions answered in these manuals
Do all eight cores of the Galaxy S4 CPU operate at the same time?
No, the Eight cores do not operate at the same time. The Octa Core is composed of Cortex A15 processor 1.6Hz Quad(“ Big” ) and low power Cortex A7 processor 1.2GHz Quad (“Little”) .
Can I use a plastic stylus to operate Air View?
No, you must use your finger to operate Air view . The Galaxy S4 display will not respond to a plastic* stylus (*it is an insulator).
What is the maximum HSDPA speed?
The maximum HSDPA speed is 150Mbps.
What is the maximum HSUPA speed?
The maximum HSUPA speed is 50Mbps.
What Bluetooth support does the Galaxy S4 have?
The phone includes Bluetooth® as specified by the Bluetooth SIG Inc.