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Epson TM-C3400 Technical Reference Guide
This Technical Reference Guide provides product overview, setup instructions, application development information, handling guidelines, and maintenance procedures for the Epson TM‑C3400 POS printer. It is intended for developers, system integrators, and administrators who need to install, configure, and manage the printer in POS environments.
The guide also contains extensive safety warnings, network management details, and contact information for technical support. It outlines required safety precautions, such as avoiding electric shock and proper cable handling, and explains how to retrieve network information and submit support inquiries.
Epson TM-C3400 specifications
| Printing method | Serial ink jet, dot matrix |
|---|---|
| Print density | 360 dpi × 180 dpi, 360 dpi × 360 dpi, 720 dpi × 360 dpi |
| Print speed | 92 mm/s (56 mm width), 82 mm/s (72 mm width) |
| Ink cartridge model | SJIC15P |
| Interface | USB 2.0 High‑speed, Ethernet 100 Base‑TX/10 Base‑T |
| Power adapter model | M159B |
| Operating temperature | 10 °C to 35 °C |
| Dimensions (H × W × D) | 261 mm × 255 mm × 275 mm |
All Epson TM-C3400 documents by type
Day-to-day operation, settings and troubleshooting. Start here if the product is already set up.
Questions answered in these manuals
How should I safely set up the Epson TM‑C3400 printer?
Follow the safety precautions, install the printer on a stable, flat surface, use the specified Epson M159B AC adapter, and connect cables as described before powering on.
How do I clean the autocutter on the TM‑C3400?
Turn off the printer, unplug the AC cable, open the roll paper cover, remove the paper, and clean the fixed blade with a cotton swab, optionally moistened with alcohol.
What safety warnings are given for the TM‑C3400?
The manual warns to avoid electric shock by not setting up the product during a thunderstorm, to use a grounded power cable, and to never handle the power plug with wet hands. It also advises careful handling of cables and to keep the product away from liquids and flammable aerosols.
What information should be provided when contacting Epson technical support?
When contacting technical support you should include the printer model name, driver status, connection type, network settings, operating system details, and a description of the problem, along with your contact information.