Agilent’s Lab Resource Management solution can help your laboratory improve instrument utilization and ROI, better plan and execute maintenance work, reduce maintenance costs, and increase laboratory productivity.
Agilent introduced a new consulting service called Lab Resource Management to help laboratories facing cost pressures and resource constraints. This service assesses laboratory functions, workflows, roles, and costs to recommend improvements in service delivery processes and cost structures.
The document outlines the benefits of this approach, such as simplified consolidated service contracts, onsite agents for first-line repairs, negotiated SLAs, and access to high-usage parts. It includes a case study of a pharmaceutical QA/OC laboratory that achieved a 20% cost reduction over three years by optimizing service levels and response times through Agilent's intervention.
This service formally assesses laboratory function, workflow, roles and costs to recommend improvements to service delivery processes and cost structures.
The contract provides an onsite agent for scheduled service, diagnosis, and first-line repairs.