This file introduces the Consumables and Supplies Required for Repair (repair required consumables and spare parts) option included in Agilent Advantage Bronze, Silver and Gold plans. This option covers the costs of all consumables or supplies required by your service engineer to diagnose instrument problems or affect the repair of your instrument systems. And, since all Advantage plans also cover travel, labor, and repair parts, you can be confident that you’re fully covered for all costs of instrument repair. Best of all, you’ll get genuine Agilent parts, consumables, and supplies, no matter the number of visits or quantity of consumable items required to return your system to normal operations. In as little as one visit, plans that include consumables and supplies coverage can easily pay for the price uplift from a service plan without this feature.
This document details the 'Consumables and Supplies Required for Repair' feature included in Agilent Advantage Bronze, Silver, and Gold service plans. It ensures complete coverage for costs associated with consumables or supplies needed by a service engineer to diagnose instrument problems or affect repairs, without requiring separate purchase orders.
It covers the costs of all consumables or supplies needed by a service engineer to diagnose instrument problems or affect repairs.
No, it does not provide consumables and supplies for routine maintenance or normal operation.
Yes, customers receive genuine Agilent parts regardless of the number of visits or quantity required.