This manual provides installation instructions, operating requirements, and troubleshooting for the Pentair ERIE CONNECT app and compatible water softeners.
This document serves as the Owner's Manual for the ERIE CONNECT™ APP, detailing the requirements for the electronic control panel and the mobile application. It covers operating conditions, programming instructions for the appliance's basic and advanced settings, and the process for installing and registering the app on mobile devices.
The guide also explains how to manage appliance settings remotely via the app, including notifications for salt levels and maintenance, and how to view usage statistics. Additionally, it provides troubleshooting steps for Wi-Fi connectivity issues and instructions for resetting the device's network configuration.
| Supported Wi-Fi Frequency | 2.4 GHz networks |
|---|---|
| Maintenance Counter Interval | 24 months |
| Document Date | July 2021 |
The system only supports 2.4 GHz networks.
The maintenance counter is preprogrammed every 24 months.
Put the Wi-Fi setting on the softener in OFF mode for at least 20 seconds, then switch it to CONFIGURE MODE to reconfigure via Wi-Fi direct.