The Switchover Help Scheme aims to help eligible people convert their television to digital.
The Switchover Help Scheme is a BBC‑run programme that helps eligible seniors and disabled individuals switch from analogue to digital television. The manual describes the scheme’s purpose, the services offered, and how the assistance is delivered, including equipment delivery, installation, and user training.
It also details eligibility criteria, any applicable charges, contact methods, and how personal data is handled. Appendices provide performance monitoring and data‑protection policies. This manual is written in Chinese.
| Service fee | £40 |
|---|---|
| Minimum eligible age | 75 years |
People aged 75 or over, living in a care home for at least six months, or receiving DLA, attendance allowance, or mobility allowance, or who are registered blind or partially sighted.