Remote Advisor is a remote monitoring software provided by Agilent Technologies. It can proactively monitor critical laboratory system parameters, issue alerts when problems occur, remotely diagnose and resolve instrument problems, and provide reports on instrument and PC configurations, as well as instrument use and availability metrics.
Agilent Remote Advisor is a tool included free with Agilent Advantage Service plans that integrates easily into existing networks without requiring changes to firewalls, network infrastructures, or security policies. It uses an industry-hardened robust and secure architecture, ordinary Windows-based PCs, and a secure Internet connection to proactively monitor critical laboratory system parameters, issue alerts, and remotely diagnose and resolve instrument problems.
It is designed to proactively monitor critical laboratory system parameters, issue alerts when problems occur, and remotely diagnose and resolve instrument problems.
No, it integrates easily into existing networks without requiring changes to firewalls, network infrastructures, or existing security policies.
Typically, about 100 instruments are monitored by the Gateway controller.