Grandstream Networks Inc. GXP2020/GXP2010/GXP2000/GXP1200/GXP280/GXP285 Enterprise IP Phones user manual

This document is the user manual for Grandstream Networks' GXP series IP phones, including GXP2020/GXP2010/GXP2000/GXP1200/GXP280/GXP285. It provides information on installation, usage, and configuration of these enterprise IP phones.


Grandstream Networks Inc. GXP2020/GXP2010/GXP2000/GXP1200/GXP280/GXP285 Enterprise IP Phones user manual - cover page
Brand
Grandstream
Document type
User Manual
Language
English
Pages
44
File format
PDF
File size
1.2 MB
Published
11 May, 2012
Updated
29 September, 2023
MD5 checksum
6DB2FC192F7D33B4B46771ABEC96AD95

About this manual

This manual provides comprehensive guidance for the Grandstream GXP series of enterprise IP phones, including the GXP-280, GXP-285, GXP-1200, GXP-2000, GXP-2010, and GXP-2020 models. It covers equipment packaging, hardware connections, safety compliance, warranty information, and an overview of each phone’s features.

The document details step‑by‑step procedures for configuring the phones via keypad or web interface, upgrading firmware through TFTP or HTTP, customizing LCD screens with XML, and restoring factory defaults. It also includes instructions for using extension units, managing PoE support, and handling advanced settings such as SIP account configuration.

What's inside

  • Installation
  • Equipment Packaging
  • Connecting Your Phone
  • Product Overview
  • Configuration Guide
  • Software Upgrade & Customization
  • Factory Reset

Specifications

Power over Ethernet (PoE) supportSupported on all models except GXP-280
Ethernet portsDual 10/100Mbps Ethernet ports
Maximum extensions for GXP-2000Up to 2 extension units providing up to 112 programmable extensions
Power input5V DC power port; UL Certified
PoE standardSupports PoE (802.3af)
Extension unit keys56 multi‑purpose keys per extension unit
Extension unit LEDsDual color LEDs (red/green)
BLF support on extensionsSupports Busy Lamp Field (BLF) and Presence

Frequently asked questions

Does the GXP-280 support Power over Ethernet?

No, the GXP-280 does not support PoE, while other GXP models do.

How many extension units can the GXP-2000 support?

The GXP-2000 can support up to two extension units, providing up to 112 additional programmable extensions.

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