Honeywell Total Connect User Guide

About this manual

The Total Connect web portal lets end‑users monitor and control their Honeywell security system from any internet‑connected device. The guide covers account creation, PC setup, and optional video integration with Optiflex.

It also details how to manage profiles, users, device names, and how to send commands via email, SMS, or the web interface, including troubleshooting and technical support information.

What's inside

• Overview
• Obtaining a Total Connect account
• Setting up your PC for connecting to Total Connect
• Additional Settings for use with Optiflex
• Accessing Total Connect
• Using Total Connect
• My Profile
• Manage Users
• Remote Access
• Configure Email

Frequently asked questions

What is the SMS command format to arm the system away?

Send a text message in the format “a A  p=Arm Away”.