This document describes Agilent's next-generation services and support, including advanced instrument management, remote advisor, reports, and alerts. It also introduces the Agilent Advantage service plans and highlights the features and benefits of Asesor Remoto Agilent.
This document describes the Agilent Remote Advisor, a remote support service available exclusively with Agilent Advantage service plans. The service uses secure Internet connections to monitor critical system parameters, diagnose and resolve instrumental problems proactively, and provide real-time reports and alerts to optimize instrument uptime. This manual is written in Spanish.
It is a set of support functions including assistance, reports, and alerts that are available exclusively with Agilent Advantage Service Plans.
It uses a secure Internet connection to monitor critical system parameters and diagnose problems proactively.
It has successfully passed a 200-point security certification and a compliance audit of 21 CFR Part 11.