This document introduces Agilent's service and support offerings, which are designed to optimize processes and improve productivity. The offering includes instrument maintenance and repair, software and compliance solutions, and consulting and training services, which can help you improve efficiency and productivity.
Agilent Technologies provides a wide range of services designed to optimize laboratory productivity and efficiency. These services cover instrument maintenance and repair, software solutions, compliance activities, and consulting and training. Whether for a few Agilent instruments or a complete solution covering multiple manufacturers, Agilent aims to allow customers to focus on their core tasks. This manual is written in Spanish.
Failure rates are reduced by 25% when laboratories consistently use Agilent preventive maintenance services.
60% of all service needs can be resolved remotely through Agilent's telephone technical support.
Experienced technicians repair more than 85% of instruments during the first home visit.