The document introduces Agilent's pharmaceutical service package for analytical instruments
Agilent offers a specialized service package tailored for the pharmaceutical, agricultural, and other industries that must adhere to stringent quality guidelines and legal regulations. This package helps customers maintain their analytical instruments in excellent condition, ensuring compliant and reliable operation while reducing costs compared to ordering services individually.
The package allows for precise planning and budgeting of expenses related to maintenance, instrument qualification/validation, and repairs. Agilent technicians, trained under an ISO-9001-certified quality program, use original parts and spare parts from local or central stock to minimize downtime. Key benefits include telephone support, on-site service, annual maintenance and validation (IQ/OQ/PV), and comprehensive documentation for regulatory authorities. This manual is written in German.
The package is specifically tailored for the pharmaceutical industry, the agricultural industry, and other sectors that must adhere to strict quality guidelines.
It includes annual instrument qualification/validation (IQ/OQ/PV) and the necessary documentation for regulatory authorities.
Reliability is ensured by using exclusively original Agilent spare parts, small parts, and accessories.