This is a description of the maintenance service price of Agilent analytical instruments.
This document outlines the terms and pricing for Agilent Technologies' on-site single repair service (Einzelreparatur Vor-Ort) for analytical instruments. It defines two fee categories (Pauschale A and B) based on the type of equipment, such as GC, LC, or ICP-MS systems. The service includes a standard two-hour window for diagnosis and repair, with additional charges calculated in 30-minute increments if the work exceeds this limit. This manual is written in German.
| Standard repair time included | maximal zwei Stunden |
|---|---|
| Additional time calculation step | 30-Minuten-Schritten |
| Fee for single system (Category A) | 672€ |
| Fee for multiple systems (Category A) | 420€ |
The entire effort for qualification, parts logistics, administrative work, and travel is included in the flat fee.
Additional time is calculated per hour in 30-minute steps based on Pauschale A or B.
No, spare parts and consumables are not included and are billed according to the current price list.