Agilent Environmental Service Package is a comprehensive service package for environmental, clinical and other laboratories that use GC/MS for quality assurance purposes and meet their requirements for quality assurance.
Agilent offers a specialized service package tailored for laboratories using mass spectrometers for analysis. This package allows users to plan maintenance, source cleaning, and repair costs accurately while ensuring instruments remain in excellent condition through ISO-9001-certified technicians who use original Agilent parts.
The service includes telephone support, on-site service, annual maintenance visits, ion source cleaning, and access to an extensive spare parts inventory. It also offers various service levels, escalation procedures for complex problems, and options for instrument exchange if necessary. This manual is written in German.
It is specifically tailored for environmental, clinical, and other laboratories that utilize mass spectrometers for sample analysis.
Technicians use original Agilent spare parts, small components, and accessories to ensure instrument reliability.