This document is the user guide for Mitel 3300 IP Communications Platform 5312/5324 IP Phones, providing information on the features and usage of the phones.
The Mitel 5312 and 5324 IP Phones are full‑feature, dual‑port, dual‑mode telephones with a back‑lit LCD display, on‑hook dialing, hands‑free answerback, and a large ringing/message indicator. The 5312 model offers 12 programmable keys, while the 5324 model provides 24 programmable keys, plus ten fixed feature keys on both phones. They support Mitel Call Control (MiNet) and SIP protocols and can be expanded with modules such as the Line Interface Module and programmable key modules.
This guide covers phone basics, menu navigation, call handling, messaging, call forwarding, emergency call procedures, and the use of optional modules. It also explains how to customize key assignments, adjust volume and contrast settings, and operate the 5310 conference unit and programmable key modules attached to the 5324 phone.
| Port type | Dual port |
|---|---|
| Mode | Dual mode |
| Display | Back‑lit LCD screen |
| Programmable keys (5312) | 12 |
| Programmable keys (5324) | 24 |
| Fixed feature keys | 10 |
| Supported protocols | MiNet and SIP |
| Line Interface Module support | Available on 5324 model |
| Maximum programmable key modules | Two 48‑button PKMs (96 additional keys) |
Lift the handset, press the Line Interface Module key, and dial your local emergency number.
The 5312 IP Phone provides 12 programmable keys.
Both phones support Mitel Call Control (MiNet) and Session Initiated Protocol (SIP).
Yes, up to two 48‑button programmable key modules can be attached, providing up to 96 additional keys.