This document is the user manual for Grandstream Networks, Inc. GXV3501/GXV3504. It provides instructions on how to operate the device and avoid dangerous situations or damage. The document includes warnings and cautions, such as using the correct power adapter and power cord, properly installing the device, and avoiding extreme temperatures and damp conditions.
The GXV3501 (single‑channel) and GXV3504 (four‑channel) digital video servers provide IP‑based video surveillance with H.264 compression, PoE, SIP support and embedded analytics such as motion detection. The manual explains hardware features, front and back panel connectors, and key specifications.
The guide includes safety instructions, package contents, step‑by‑step installation, web‑based configuration, networking setup, DDNS, SIP, alarm handling, and a detailed FAQ that addresses common issues like default IP settings, Internet Explorer add‑on requirements, and firmware updates.
| Channels | GXV3501: 1 channel, GXV3504: 4 channels |
|---|---|
| Video Compression | H.264 BP @ Level 3.0, JPEG, Motion JPEG |
| Maximum Video Resolution | Full D1: 720 × 576 (PAL) / 720 × 480 (NTSC) |
| Video Bit Rate | 32 kbps – 2 Mbps |
| Video Input | GXV3501: 1 BNC, GXV3504: 4 BNC (1.0 V p‑p, 75 Ω) |
| Audio Input | 3.5 mm LINE‑IN (GXV3501) / 4 BNC + 3.5 mm LINE‑IN (GXV3504) |
| Audio Output | 3.5 mm LINE‑OUT |
| PTZ Control | Yes |
| Serial Ports | RS‑485, RS‑485/RS‑232 |
| Embedded Analytics | Motion detection (up to 16 target areas), video loss detection |
| Power Output | 12 V DC / 1.5 A |
| Weight | GXV3501: 0.6 kg, GXV3504: 1.0 kg |
| Operating Temperature | -10 °C to +55 °C |
| Compliance | FCC Part15, EN 55022, EN 60950‑1, C‑tick, etc. |
The required Grandstream video viewer add‑on (GSViewer.cab) must be installed; check that the IE add‑on is present and enabled.
Delete the GSViewerX Control from the Downloaded Program Files folder and remove related DLL and OCX files from the system32 directory.