User guide explaining SEIKO's extended warranty service, coverage period, special conditions and what is not covered.
This document describes SEIKO's extended warranty service, defining the service, the warranty period, and the conditions under which the service is provided. It explains that the warranty period starts the day after the standard national warranty ends and can be selected for 1, 2 or 3 years.
The guide also lists special circumstances that exclude service, such as consumer‑initiated cancellations, force‑majeure events, and fraudulent behavior. It clarifies which types of damage are covered (e.g., functional metal strap issues) and which are excluded (e.g., dial discoloration, glass scratches, non‑metal straps). This manual is written in Chinese.
The service period starts the day after the national warranty ends and can be 1, 2 or 3 years, depending on the consumer's choice.
No, refunds are not supported while the extended warranty service is active.