Agilent Remote Advisor is part of the Agilent Advantage service contract and provides you with 24/7 support to help you maximize equipment uptime and achieve superior results. This cloud-based application automatically monitors and analyzes your instrument performance and provides real-time notifications when problems occur. Remote Advisor also helps you manage and maintain your instruments so that you can focus on your experiments, not equipment maintenance.
The Agilent Remote Advisor is a service designed to maximize laboratory equipment uptime by providing real-time support, status reporting, and alert notifications. It is exclusively available as part of Agilent Advantage service agreements, allowing users to bypass call center wait times and receive proactive diagnostics directly from Agilent. This manual is written in German.
It is a system that checks critical parameters over a secure internet connection to proactively diagnose and solve instrument problems.
The only requirement for installation is selecting a service contract for your instruments.