Agilent Technologies' service contract offers comprehensive and cost-effective insurance to avoid any unexpected repair costs for your Agilent instruments. But if you prefer not to have a service contract, Agilent offers very flexible on-site instrument repair options that you can order in case of an incident. With on-demand repair services, Agilent brings its expertise to your site and takes care of your laboratory instruments when you need it.
Agilent Technologies offers a complete and economical service contract to avoid unexpected repair costs. Alternatively, customers can choose flexible on-demand repair options where an expert technician visits the site only when needed.
The document outlines two pricing tiers (Tarif A and Tarif B) covering various instruments such as CPG/SM, CPL, EC, bioanalyzers, scanners, and ICP-MS. It explains that the fixed intervention fee covers travel and up to two hours of labor for diagnosis and simple repairs. This manual is written in French.
The fixed amount includes travel, labor for diagnosis and repair within a two-hour limit.
Yes, the fixed amount remains applicable even if the technician finishes in less than two hours.