This manual describes troubleshooting methods for the Agilent 7697A Headspace Sampler
The document serves as a guide for diagnosing and resolving issues with the Agilent 7697A Headspace Sampler. It covers general concepts such as checking status registers (Sequence, Event, Maintenance) and identifying recent changes that may affect performance.
Specific troubleshooting sections address chromatographic symptoms like missing peaks or non-reproducible retention times, hardware errors related to vials and carousel mechanisms, and communication problems including LAN connectivity and thermal cutoffs. This manual is written in Spanish.
The document lists a specific section dedicated to the information required from clients before contacting Agilent support.
Thermal cutoffs occur if a heated zone is outside its permissible temperature range, which may be caused by power supply issues or faulty sensors/heaters.