Cisco 7962G/7942G/7961G/7961G-GE/7941G/7941G-GE Unified IP Phone User Guide

This guide describes how to use the Cisco Unified IP Phone 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE, including how to connect your phone, use buttons and hardware, understand lines and calls, use feature buttons and menus, understand SIP and SCCP, and more.


Cisco 7962G/7942G/7961G/7961G-GE/7941G/7941G-GE Unified IP Phone User Guide - cover page
Brand
Cisco
Document type
User Manual
Language
English
Pages
104
File format
PDF
File size
2.5 MB
Published
01 June, 2012
Updated
30 September, 2023
MD5 checksum
FBC1300F89F1C2D47A30D9CF52CA3325

About this manual

This guide covers everything you need to know to install, configure, and use Cisco Unified IP Phone models 7962G, 7942G, 7961G, 7961G‑GE, 7941G and 7941G‑GE. It begins with safety and performance information, accessibility features, and step‑by‑step instructions for connecting the phone to your network.

Subsequent sections describe the phone’s hardware, button functions, line and call handling, advanced features such as conference calling, shared lines, and secure calls, as well as how to customize settings, use handsets, headsets, and speakerphones, and access web‑based user options. The guide also includes troubleshooting tips, warranty terms, and an index for quick reference.

What's inside

  • Getting Started
  • Safety and Performance Information
  • Accessibility Features
  • Connecting Your Phone
  • Understanding Buttons and Hardware
  • Basic Call Handling
  • Advanced Call Handling
  • Using a Handset, Headset, and Speakerphone
  • Changing Phone Settings
  • Troubleshooting Your Phone

Specifications

Power SupplyDC48V
Ethernet Speed10/100 Mbps
Ring Patterns14
Ring Tones78

Frequently asked questions

Where can I find additional documentation for the Cisco Unified IP Phone?

You can access the most current Cisco Unified IP Phone documentation on the Cisco website at http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html.

What happens to phone service during a power outage?

If the power supply is interrupted, service and emergency calling will not function until power is restored.

How should external headsets be connected to avoid audio noise?

Use good‑quality, shielded cables, keep the device away from RF sources, shorten cable length, and apply ferrites if needed.

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