Vacon 100 Flow Error 11: Output phase supervision

Vacon 100 Flow drive · taken from the manufacturer’s manual, pages cited

Fault code11

Output phase supervision fault occurs when no current is detected in one motor phase, indicating a motor cable or filter issue. The manual's first action is: “Do a check of the motor cable and the motor.”

Model
Vacon 100 Flow
Display shows
Output phase supervision (11)
Type
Fault code
Source
Manual p. 369

What 11 means

Output phase supervision p. 369

Common causes

  • The measurement of current tells that there is no current in 1 motor phase. p. 369
  • a motor or motor cables malfunction p. 369
  • a filter (du/dt, sinus) malfunction p. 369

What to do

  1. Do a check of the motor cable and the motor. p. 369

Before you service the product, read the safety instructions in the manual p. 88.

If 11 is still not resolved

  • contact your nearest service center or partner. p. 201
    “If the access code is lost, contact your nearest service center or partner.”
  • Go into the submenu Reset faults and use the parameter Reset Faults. p. 187
    “Go into the submenu Reset faults and use the parameter Reset Faults.”
Open the manual at page 369 All 100 Flow error codes Manual details & download

This page summarises what the manufacturer’s manual says about 11; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Vacon. Found a mistake? Report an error.