Canon NP7161/NP7160 Error E031

Copier · taken from the manufacturer’s manual, pages cited

Error codeE031

The accessory counter (CNT2) or DC controller PCB has an open circuit, preventing proper counting of accessories. The manual's first action is: “Check the wiring from the DC controller PCB to the counter; if normal, replace the counter.”

Model
Canon NP7161/NP7160
Display shows
E031
Type
Error code
Source
Manual p. 277

What E031 means

Accessory counter (CNT2) p. 277

Common causes

  • Accessory counter (CNT2) p. 277
  • DC controller PCB p. 277
  • The accessories counter has an open circuit. p. 277
  • The DC controller PCB is faulty. p. 277

What to do

  1. Check the wiring from the DC controller PCB to the counter; if normal, replace the counter. p. 277
  2. Replace the counter. p. 277
  3. Replace the DC controller PCB. p. 277

If E031 is still not resolved

The manual gives no further instruction for this code. Open the code table in the PDF or contact Canon service.

Open the manual at page 277 All NP7161/NP7160 error codes Manual details & download

This page summarises what the manufacturer’s manual says about E031; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Canon. Found a mistake? Report an error.