This document is a warranty and support guide for HP Customer Support Center. It provides information on the product details to be prepared before contacting customer support, as well as the ways to seek help and relevant website links. It also provides information on software support for software or ISP related issues.
This document serves as a Warranty and Support Guide for the HP Pavilion home computer. It instructs users on what information to prepare before contacting customer support and outlines various methods to seek help, including online registration, using built-in help systems, visiting the official website, or calling the support hotline.
The guide also details warranty terms and conditions, specifying that hardware is covered for a limited period under normal use. It explains that once the security seal on the back of the computer is broken, the product must be serviced according to the listed terms. Additionally, it notes that non-HP peripheral devices are provided 'as-is' without HP warranty obligations. This manual is written in Chinese.
You must be prepared with your product name, model number, system or product number, serial number, production date, operating system, and type/revision.
You can register your computer by clicking the 'Register with HP' icon on your desktop or visiting http://register.hp.com.
Hotline support is limited to thirty (30) days from the date of purchase. After this period, a fee may be charged.