Agilent Remote Advisor is a remote troubleshooting and reporting tool provided by Agilent that can help you improve the efficiency of your laboratory. It can monitor the critical parameters of your system via a secure Internet connection and proactively generate alerts when it detects problems. It can also generate customized reports to help you understand how your system is being used.
Agilent Remote Advisor is an advanced instrument management tool designed to provide proactive assistance and real-time reporting for laboratory equipment. It utilizes secure Internet connections to monitor critical system parameters and diagnose problems without requiring manual intervention from the user.
The service offers three main functions: Assist, which allows direct connection with Agilent support; Report, which provides detailed information on configuration and maintenance requirements; and Alert, which sends notifications via SMS or email when analysis stops or maintenance thresholds are exceeded. Remote Advisor is included exclusively with Agilent Advantage support services. This manual is written in Italian.
No, it is available exclusively with Agilent Advantage services.
It sends an SMS or email message if analysis stops, maintenance thresholds are exceeded, or the system crashes unexpectedly.