If you want to improve laboratory efficiency, control maintenance costs and have top-of-the-line services for all your instruments, we have the solution. Our comprehensive laboratory resource management (LRM) service includes: Agilent highly qualified technicians will be at your laboratory, ready to meet your maintenance needs in real time, regardless of the analytical technique and the manufacturer; complete service history reports and performance of all instruments covered by the service are provided to help you make informed decisions; flexible service levels are offered to allow you to choose the coverage you need according to your laboratory needs, analytical technique or the manufacturer of your instruments; you will be assigned an Account Relationship Manager with whom you can arrange regular meetings to review priorities, identify solutions to improve processes and evaluate the performance of the Agilent service; covers all your laboratory equipment maintenance needs: maintenance, repair, compliance, business reports, instrument repositioning and more. Reduce your maintenance costs by more than 15%!
This document describes Agilent's Integrated Service Delivery Model (LRM), a service program designed to improve laboratory efficiency and productivity. It features highly qualified Agilent technicians available onsite to handle maintenance and repairs for all instruments, regardless of the manufacturer or analytical technique used. This manual is written in Italian.
It is an integrated assistance program for laboratory resource management that provides highly qualified technicians at your lab to meet support needs in real time.
It covers all assistance needs for your laboratory instruments, including maintenance, repair, compliance, business reports, and instrument repositioning.