Extended Warranty
The Agilent Extended Warranty Service Package offers a cost-effective option to extend repair coverage for the entire lifespan of your instrument. It includes preferred treatment for service requests, unlimited on-site hardware service visits covering travel and labor costs, and access to original replacement parts.
Key benefits include telephone support for both hardware and software issues and a 100% guaranteed repair coverage with free equipment exchange if a system cannot be repaired. The document also mentions Advantage Bronze, Silver, and Gold packages that cover consumables. This manual is written in German.
The package covers most repair costs, including travel and labor for on-site service visits.
No, consumables and small parts are not included unless you purchase the Advantage Bronze, Silver, or Gold packages.
Agilent provides a 100% guaranteed repair coverage with free equipment exchange if the system cannot be repaired.