This document is a user guide for M I T E L IP Phones, providing information on commonly used features and characteristics.
This guide covers all essential functions of the Mitel 5312 and 5324 IP phones, including answering and placing calls, using feature and programmable buttons, and managing messages and hunt groups. It also includes safety tips, troubleshooting advice, and contact information for support.
Key sections describe how to answer calls, place emergency and external calls, activate Do‑Not‑Disturb, use the conference unit, and customize settings such as ring tones, display contrast, and speed‑dial entries.
Lift the handset, or press the speaker button to answer the call.
Dial the emergency number (911 in the U.S. or 999/112 in Europe).
Press the DND button and follow the on‑screen prompts to set the DND message.