APC SILCON Series UPS Service Manual

About this manual

This manual provides comprehensive guidance for the SILCON series UPS sold in mainland China. It covers warranty eligibility, required use of APC‑approved batteries, and the need for authorized APC engineers to perform installation supervision and commissioning.

The document also describes the fault reporting process, preventive maintenance workflow, installation responsibilities, and on‑site technical support options, including contact information for APC's global service department and AGS service center. This manual is written in Chinese.

What's inside

• Warranty Service Terms
• Installation Supervision and Commissioning Procedure
• Fault Reporting Procedure During Warranty
• Preventive Maintenance Service Process
• Installation Responsibility Allocation
• Installation Guide
• Frequently Asked Questions

Specifications

Frequently asked questions

If a user or reseller requires training, who should they contact?

They should contact APC's training department or service department for on‑site usage and maintenance training.