This manual introduces the use of BenQ G2411HD/G2412HD/G2420HD display, including safety instructions, installing display hardware, disassembling the support base, connecting the display, using the display, adjusting the display, troubleshooting, etc.
This manual introduces the BenQ G2411HD/G2412HD/G2420HD flat panel monitor, its features, and the items included in the package. It covers safety guidelines, cleaning, and warranty information to help you get the best performance and longest lifespan.
The guide details hardware installation, cable connections (HDMI, DVI‑D, D‑Sub, earphone), OSD menu navigation, picture adjustments, and troubleshooting steps such as image blur, color errors, and power‑on issues. It also explains how to reset the monitor to factory defaults and unlock OSD controls. This manual is written in Chinese.
| HDMI input port | Available |
|---|---|
| DVI‑D input port | Available |
| D‑Sub input port | Available |
| Power input | AC mains, isolated via power plug |
| Display time options | 5 s, 10 s, 15 s, 20 s, 25 s, 30 s |
Remove any VGA extension cable, then adjust the screen resolution and refresh rate as described in the manual; using a higher‑quality cable can also reduce signal loss.
Open the OSD Settings menu, select "Reset All", and confirm with "YES" to restore all modes, color and geometry settings to factory defaults.
Hold the MENU key for 15 seconds, then choose the OSD Lock option and set it to "NO" to enable all OSD functions.