Key facts
Start here

BenQ G2411HD/G2412HD/G2420HD Flat Monitor User Manual
This manual introduces the BenQ G2411HD/G2412HD/G2420HD flat panel monitor, its features, and the items included in the package. It covers safety guidelines, cleaning, and warranty information to help you get the best performance and longest lifespan.
The guide details hardware installation, cable connections (HDMI, DVI‑D, D‑Sub, earphone), OSD menu navigation, picture adjustments, and troubleshooting steps such as image blur, color errors, and power‑on issues. It also explains how to reset the monitor to factory defaults and unlock OSD controls. This manual is written in Chinese.
BenQ G2420HD specifications
| HDMI input port | Available |
|---|---|
| DVI‑D input port | Available |
| D‑Sub input port | Available |
| Power input | AC mains, isolated via power plug |
| Display time options | 5 s, 10 s, 15 s, 20 s, 25 s, 30 s |
Source: BenQ G2411HD/G2412HD/G2420HD Flat Monitor User Manual
All BenQ G2420HD documents by type
Day-to-day operation, settings and troubleshooting. Start here if the product is already set up.
Questions answered in these manuals
Why is the image blurry and how can I fix it?
Remove any VGA extension cable, then adjust the screen resolution and refresh rate as described in the manual; using a higher‑quality cable can also reduce signal loss.
How do I reset the monitor to factory settings?
Open the OSD Settings menu, select "Reset All", and confirm with "YES" to restore all modes, color and geometry settings to factory defaults.
