This manual provides detailed instructions on how to install, use, maintain, and troubleshoot the TP UP-AH32II panel-mounted thermal printer.
This manual covers the TP UP-AH32II surface board thermal printer, a direct‑thermal printer designed for use with 57 mm wide thermal paper. It explains safe handling, required power and interface connections, and how to install paper rolls.
The guide details the printer’s panel controls, indicator lights, supported character sets, routine maintenance such as head cleaning and paper‑debris removal, and includes a full specification table and service contact information. This manual is written in Chinese.
| Printing method | Direct thermal printing |
|---|---|
| Western character size | 12×24 dots |
| Chinese character size | 24×24 dots |
| Paper width | 57.5 ± 0.5 mm |
| Paper roll outer diameter | Ø30 mm (max) |
| Paper roll inner diameter | Ø13 mm (min) |
| Paper thickness | 60~70 µm |
| Print speed | ≈50 mm/s |
| Interface | Serial RS‑232C |
| Power supply | DC 7.5 V, 3 A |
| Operating temperature | 0 °C ~ 50 °C |
| Storage temperature | -20 °C ~ 60 °C |
| Dimensions (W×D×H) | 78 × 83 × 39 mm |
| Weight | ≈85 g |
Turn the printer off, hold the test button while powering it on, then release the button; the printer will print a self‑test list.
Turn off the printer, wait about 10 seconds for the print head to cool, then open the cover and carefully remove the jammed paper.
A DC 7.5 V power adapter with a rated current of 3 A is required.
Use the specified thermal paper models such as TF50KS‑E, AF50KS‑E, or F5041C with a width of 57.5 ± 0.5 mm.