Vacon NXS/P Error 11: Output phase supervision

AC drive · taken from the manufacturer’s manual, pages cited

Fault code11

Output phase supervision fault occurs when current measurement shows no current in one motor phase, indicating possible motor or cable issues. The manual's first action is: “Do a check of the motor cable and the motor.”

Model
Vacon NXS/P
Display shows
Output phase supervision (11)
Type
Fault code
Source
Manual p. 152

What 11 means

Output phase supervision p. 152

Common causes

  • The measurement of current tells that there is no current in 1 motor phase. p. 152

What to do

  1. Do a check of the motor cable and the motor. p. 152

Before you service the product, read the safety instructions in the manual p. 13.

If 11 is still not resolved

  • Contact service or dealer for assistance. p. 13
    “WARNING! Before you do electrical work, make sure that there is no voltage in the components of the drive.”
  • Contact service or dealer for assistance. p. 14
    “CAUTION! Do not touch the components on the circuit boards. Static voltage can cause damage to these components.”

This page summarises what the manufacturer’s manual says about 11; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Vacon. Found a mistake? Report an error.