Canon NP7161/NP7160 Error E401: The separation motor does not rotate. The crescent sensor is faulty

Copier · taken from the manufacturer’s manual, pages cited

Fault codeE401

The separation motor does not rotate because the crescent sensor is faulty. The manual's first action is: “See the ADF Service Manual.”

Model
Canon NP7161/NP7160
Display shows
E401
Type
Fault code
Source
Manual p. 333

What E401 means

The separation motor does not rotate. The crescent sensor is faulty p. 333

Common causes

  • The separation motor does not rotate. The crescent sensor is faulty. p. 333

What to do

  1. See the ADF Service Manual. p. 333

If E401 is still not resolved

The manual gives no further instruction for this code. Open the code table in the PDF or contact Canon service.

Open the manual at page 333 All NP7161/NP7160 error codes Manual details & download

This page summarises what the manufacturer’s manual says about E401; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Canon. Found a mistake? Report an error.