Avaya 6400 Series Multi-line Telephones User Guide

The Avaya 6400 Series multi-line telephone user guide provides setup, operation, and safety instructions for all 6400 models.


Avaya 6400 Series Multi-line Telephones User Guide - cover page
Brand
Avaya
Category
Other device
Document type
User Manual
Language
English
Pages
32
File format
PDF
File size
514 KB
Published
07 October, 2026
Updated
07 October, 2026
MD5 checksum
70122B730448937054BDA141FA5A21E1

About this manual

The 6400 Series includes the 6408+, 6408D+, 6416D+, 6416D+M, 6424D+, and 6424D+M multi‑line telephones. Each model offers a two‑way speakerphone, softkey menus, and optional headset or headpiece accessories. Models ending in “M” provide modular interface capabilities, while all units are hearing‑aid compatible (HAC).

The guide covers installation options (desktop, wall, and tray removal), designation‑card labeling, softkey feature usage, call‑handling functions such as conference, hold, and redial, and detailed tone meanings. Safety notices stress that the phones are for business use only and must be connected to a DEFINITY Enterprise Communications Server.

What's inside

  • Headsets
  • Headpieces
  • Using the Softkeys
  • Softkey Feature Menus
  • Call‑Handling Features
  • Modular Interface Capabilities
  • Telephone Installation
  • Removing the Telephone Tray
  • Installing the Designation Card
  • Line and Feature Button Lights

Specifications

Modular capabilitiesOnly 6416D+M and 6424D+M have modular interface capabilities
Hearing‑Aid CompatibilityAll 6400‑Series telephones are HAC (Hearing Aid Compatible)
Residential useNot for residential use; business systems only

Frequently asked questions

Can the Avaya 6400 Series telephones be used in a residential environment?

No. The guide states the telephone is NOT for residential use and is intended for business systems only.

Which models have modular interface capabilities?

Only the 6416D+M and 6424D+M models provide modular interface capabilities.

What is the purpose of the designation card?

The designation card is used to label each call appearance/feature button with a telephone number, extension, name, or feature.

How many call appearance buttons does the 6424D+ model have?

The 6424D+ model has 24 call appearance/feature buttons.

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