Avaya IP Office is an IP telephone system from Avaya that provides basic voice services, voicemail and basic auto attendant, and advanced Voicemail Pro voicemail services, supporting Meet-me phone conferencing.
The document introduces Avaya IP Office team collaboration solutions, describing three editions – Basic, Preferred and Advanced – and their respective communication capabilities such as voicemail, auto‑attendant, conference calling and call routing. It also outlines the value propositions and pricing for each edition.
Key functional highlights include Voicemail Pro with expandable ports, Meet‑Me conference support for up to 64 participants, advanced call recording, and integrated reporting tools for monitoring customer service performance. This manual is written in Chinese.
| Voicemail ports | 4 ports, expandable to 40 |
|---|---|
| Voice mailbox storage | 15 hours |
| Meet‑Me conference capacity | Up to 64 participants |
The Basic edition is priced at $795 per system.
The Preferred edition adds Voicemail Pro with 4 ports (expandable to 40), Meet‑Me conference for up to 64 parties, advanced call routing, and call recording capabilities.
It supports 150 agents, 30 supervisors, and 1 administrator.