IBM OMEGAMON Monitor for z/OS 5.6 Troubleshooting Guide

About this manual

This troubleshooting guide helps administrators identify and resolve problems with IBM OMEGAMON Monitor for z/OS 5.6. It describes a systematic approach, provides a checklist, and lists tools for collecting and analyzing diagnostic data.

The document covers setting up trace logging, locating log and trace files, common configuration issues, and how to submit problems to IBM Software Support. It also includes a complete message reference and a list of known problems with recommended solutions.

What's inside

• Introduction to troubleshooting
• Troubleshooting checklist
• Tools for troubleshooting
• Setting up traces on a z/OS system
• Common problems and solutions
• Messages reference
• Submitting problems to IBM Software Support

Specifications

Frequently asked questions

How do I set up trace logging for IBM OMEGAMON Monitor for z/OS?

Follow the instructions in the "Setting up traces on a z/OS system" section, which explains how to configure trace logging and capture logs for support.

What steps should I take if I encounter a known problem with OMEGAMON Monitor for z/OS?

Use the troubleshooting checklist: verify that all required PTFs and fix packs are applied, check the README and TechNotes, consult IBM Support Assistant, and review the "Common problems and solutions" chapter.

Where can I find the locations of log and trace information for z/OS components?

See Table 1 titled "Locations of log and trace information for z/OS components" in the guide.