Swagelok e-Commerce Platform Quick Reference Guide

About this manual

This document serves as a quick reference guide for registered Swagelok Southeast Texas customers to set up their accounts and navigate the new e-Commerce platform. It details the updated domain name and provides step-by-step instructions for logging in using email addresses instead of usernames.

What's inside

• Placing a Quote and Order
• New Domain
• Logging In as a Registered User
• Creating a Quote or Order
• Shop Products
• Quick Order Cart
• Completing the Transaction - Quote
• Completing the Transaction - Order

Frequently asked questions

What is the new domain for the Swagelok e-Commerce Site?

The domain has changed to products.swagelok.com.

How do I log in if I have forgotten my password?

Follow the 'Forgot Password' link and instructions provided on the login page.

Can I submit an order for items that do not have prices?

No, customers can only submit quotes for items without prices; a Customer Service Representative will return the quote with pricing.