Agilent offers a full range of services for your laboratory, including maintenance, repair, software solutions and training, to help you achieve higher laboratory efficiency and productivity.
This document outlines the full range of services offered by Agilent Technologies to optimize laboratory processes and productivity. The portfolio includes instrument maintenance and repair, software updates, consulting, and training designed to help laboratories meet aggressive business goals.
Key service offerings include preventive maintenance to reduce failure rates, rapid remote technical support, and comprehensive compliance validation services for regulated environments like GMP and GLP. Agilent also provides integrated laboratory resource management solutions that cover instruments from multiple manufacturers. This manual is written in Spanish.
Failure rates are generally reduced by 25% when laboratories systematically use Agilent preventive maintenance services.
60% of all service needs can be resolved remotely through Agilent telephone technical support.
Agilent technicians repair more than 85% of instruments during the first visit when an on-site repair is necessary.