Update: 30 September, 2023
Agilent Advantage Gold* provides the highest priority support and guaranteed maximum performance of key process-related systems - an important standard for high-throughput laboratories. These optimal service coverage include: • All service requests are prioritized for quick processing • “All-Inclusive” repair services provided by specially trained specialists for quick problem solving and minimal downtime • Planned preventive maintenance with minimal disruption to laboratory workflows and maintaining optimal device performance. • Real-time remote diagnostics and predictive support technology to optimize device availability and create status reports to optimize workflows. Agilent services are performed by highly trained technicians. In more than 85% of cases, problems can be resolved on the first day. Global customer satisfaction is 98%.1 If you can't afford downtime, then purchase a system service agreement. The Agilent Advantage Gold service package provides comprehensive service coverage for all modules of your analysis system. Like all Agilent service agreements, the Advantage Gold service package provides comprehensive support for your entire system.
File format: PDF
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MD5 Checksum: 44B6043D3F969F67652F0730CDCD3E7B
Publication date: 06 July, 2012
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PDF Link: German Version - Agilent Advantage Gold Manual PDF