Agilent Remote Advisor is a powerful set of proactive, real-time support and reporting features available exclusively with Agilent Advantage Service Plans.
Agilent Remote Advisor is a service suite for lab instruments, offering features like real-time alerts, diagnostic assistance, and usage reports. It integrates with Agilent Advantage Service Plans to help labs maximize instrument uptime and productivity. The system is designed with strong security, including firewall-friendly architecture and encryption, and has passed rigorous industry audits. Setup is simple for existing plan holders, with components installed at the lab site to connect instruments securely to Agilent’s support infrastructure.
A powerful set of proactive, real-time support and reporting features available exclusively with Agilent Advantage Service Plans.
It monitors system parameters to proactively diagnose and resolve problems, and provides on-demand reports to optimize uptime.