FireID Phone Windows Mobile User Guide

About this manual

The FireID Phone User Guide provides step‑by‑step instructions for installing the FireID mobile application on a Windows Mobile device. It covers initial provisioning, downloading the application, and activation with a secret key.

The guide also describes how to add a new token to an existing installation, including downloading the token, entering the secret key, and optional PIN protection. Contact information and support details are provided at the end of the document.

What's inside

• Introduction
• Requirements
• Installing the FireID Mobile Application
• Downloading the Application
• Activating the Application
• Installing a New Token

Specifications

Frequently asked questions

What connectivity is required before installing the FireID app?

You need GPRS/3G and SMS connectivity enabled on your Windows Mobile phone.

How do I receive the download link for the FireID application?

An email from your system administrator containing a secret key and a download link is sent to you.

What should I do if I do not receive the SMS with the download link?

Click the “I can’t receive the test message!” link and open the provided URL in your phone’s browser.

How can I protect the FireID application with a PIN?

During activation you will be prompted to choose a PIN code to protect the application.