Cisco 7961G/7961G-GE and 7941G/7941G-GE IP Phone User Manual

This guide introduces the features and capabilities of the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE.


Cisco 7961G/7961G-GE and 7941G/7941G-GE IP Phone User Manual - cover page
Brand
Cisco
Document type
User Manual
Language
English
Pages
80
File format
PDF
File size
887 KB
Published
08 May, 2012
Updated
30 September, 2023
MD5 checksum
FE0C0B5D7EF6106425628DD5A23AD920

About this manual

This guide provides instructions for installing, configuring, and using the Cisco Unified IP Phone 7961G/7961G‑GE and 7941G/7941G‑GE with Cisco Unified CallManager 5.1 (SCCP and SIP). It includes safety information, hardware overview, and details on buttons, screen features, and accessibility options.

The manual covers basic and advanced call handling, voicemail, conference calling, shared‑line usage, and web‑based configuration tools such as Cisco WebDialer and Extension Mobility. Troubleshooting tips, warranty terms, and an index are also provided.

What's inside

  • Getting Started
  • Connecting Your Phone
  • Understanding Buttons and Hardware
  • Basic Call Handling
  • Advanced Call Handling
  • Using Cisco WebDialer
  • Troubleshooting Your Phone
  • Warranty Terms

Specifications

Supported protocolsSCCP and SIP
Phone models7961G/7961G‑GE and 7941G/7941G‑GE

Frequently asked questions

How do I place a call?

Go off‑hook before or after dialing a number, then press the handset or the call button.

How do I mute the phone?

Press the mute button (labeled “ey”) on the phone.

How do I transfer a call to another number?

Press Transfer, enter the destination number, and press Transfer again.

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