Canberra 9233653E V3.0 Error #336: CAN'T OPEN ECC_DATA FILE TO RETRIEVE THE TEMPLATE PARAMETERS FROM DISK.

Genie™ 2000 Spectroscopy Software · taken from the manufacturer’s manual, pages cited

Error code#336

The ECC_DATA file used to store template parameters cannot be opened due to a system-level error, preventing further computation. The manual's first action is: “The error message means that the 'ECC_DATA' file cannot be open due to some system error. The ISOCs can not be continued.”

Model
Canberra 9233653E V3.0
Display shows
#336
Type
Error code
Source
Manual p. 418

What #336 means

CAN'T OPEN ECC_DATA FILE TO RETRIEVE THE TEMPLATE PARAMETERS FROM DISK. p. 418

Common causes

  • ISOCs uses the auxiliary 'ECC_DATA' file to store the template parameters in the internal representation. p. 418

What to do

  1. The error message means that the 'ECC_DATA' file cannot be open due to some system error. The ISOCs can not be continued. p. 418

Before you service the product, read the safety instructions in the manual p. 526.

If #336 is still not resolved

The manual gives no further instruction for this code. Open the code table in the PDF or contact Canberra service.

This page summarises what the manufacturer’s manual says about #336; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Canberra. Found a mistake? Report an error.