Ubiquiti Networks UniFi VoIP Phone Quick Provisioning Guide for Third-Party PBX

Instructions to configure Ubiquiti Networks UniFi VoIP Phones (UVP, UVP-Pro, UVP-Executive) with third-party PBX systems like Asterisk and FreeSwitch.


Ubiquiti Networks UniFi VoIP Phone Quick Provisioning Guide for Third-Party PBX - cover page
Brand
UBIQUITI NETWORKS
Document type
User Manual
Language
English
Pages
36
File format
PDF
File size
6.6 MB
Published
18 October, 2026
Updated
18 October, 2026
MD5 checksum
C8A9270EC17CA3CBB4F31126CE3950E4

About this manual

This guide provides step-by-step instructions on how to configure a UniFi® VoIP Phone for use with various third-party Private Branch eXchange (PBX) systems. The supported PBX platforms include Asterisk, FreeSWITCH, 3CX, Elastix, FreePBX, and FusionPBX.

The configuration process involves two main steps: first, creating a phone extension on the chosen PBX system; second, configuring the phone's SIP settings to connect to that PBX. The document details specific file modifications for Asterisk and FreeSWITCH, as well as the menu navigation required to set up accounts directly on the device.

What's inside

  • Overview
  • Asterisk Configuration
  • FreeSwitch Configuration
  • 3CX Configuration
  • Elastix Configuration
  • FreePBX Configuration
  • FusionPBX Configuration
  • General Phone Configuration

Specifications

Supported ModelsUVP, UVP-Pro, UVP-Executive

Frequently asked questions

Which UniFi VoIP Phone models does this guide cover?

This guide provides instructions for the UVP, UVP-Pro, and UVP-Executive models.

What are the two steps required to configure a third-party PBX?

You must first configure the PBX with the extension of each phone, then configure the phone's SIP settings.

What happens if a new SIP account is not properly configured?

The phone will display 'Not connected to server (error: 408)' instead of showing that receiving calls is available.

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