The HP Maintenance and Service Guide provides safety warnings, parts catalogs, removal procedures, BIOS setup, backup instructions, and specifications for…
This guide covers the full range of service information for HP computers, including safety warnings, component descriptions, illustrated parts catalogs, and detailed removal and replacement procedures for both customer‑self‑repair and authorized‑service‑provider parts. It also explains BIOS configuration, TPM settings, HP Sure Start, backup and recovery methods, and hardware diagnostics.
Additional sections provide complete computer specifications, display and SSD details, power‑cord requirements for various regions, and recycling instructions. The document is intended for technicians, authorized service providers, and knowledgeable end‑users who need to maintain or repair HP computers.
| Dimensions (W x D x H) | 323.4 mm × 214.6 mm × 17.95 mm (14‑inch model) or 19.2 mm (touch) |
|---|---|
| Weight | 1.41 kg (400 nit nontouch) or 1.55 kg (250 nit touch) |
| Input power | 19.5 V DC @ 2.31 A – 45 W (or 3.33 A – 65 W) |
| Display size | 35.6 cm (14.0 in) diagonal, 1920 × 1080 resolution |
| SSD capacities | 128 GB, 256 GB, 512 GB, 1 TB, 2 TB |
The guide warns not to place the computer on your lap or block its air vents, and to use it on a hard, flat surface to avoid heat‑related injuries.
The guide lists the required cord types, conductor sizes, and plug standards for each region, such as Type HO5VV‑F for most markets and specific NEMA or IEC plugs for the United States and Europe.