GSK Employee Benefits Platform User Manual V1.0

About this manual

This manual provides instructions for the GSK Employee Benefits Platform (Version 1.0), a self-service solution for employees. It details four main modules: the Benefits Platform for selecting gift packages, the Health Platform for medical checkups, HR Services for Shanghai employees, and a section for paper/SMS vouchers. This manual is written in Chinese.

What's inside

• Platform Introduction
• Login Guide
• Benefits Platform
• Gift Packages
• Points Usage
• Paper/SMS Vouchers
• Consultation and Help
• FAQ

Frequently asked questions

Can I log in using a non-GSK computer or from an external network?

Yes, you can log in using the Single Sign-On (SSO) link regardless of the device or network environment.

Is there an expiration date for festival and birthday gift packages?

Yes, festival packages have a specified validity period and must be redeemed within that time frame.

What happens to my gift packages and points if I resign?

Your account is not cancelled. You can still redeem packages if they are within their validity period, while points remain valid permanently.

How can I pay for items if my points are insufficient?

You can use Alipay to pay for the remaining amount if your points are not enough to cover the cost.