Warranty terms for Dux Noritz Continuous Flow Gas Units, including 12-year heat exchanger and 3-year parts/labor coverage with exclusions.
This document outlines the warranty for Dux Continuous Flow Gas Units, manufactured by Noritz in Japan. It includes a 12-year heat exchanger warranty and a 3-year parts and labor warranty, with specific conditions for commercial use. The warranty covers defects from faulty materials or workmanship but excludes damage from misuse, improper installation, or unauthorized repairs.
The warranty applies only to the unit and does not cover plumbing or electrical components or installation errors. SPK Industries, the exclusive New Zealand supplier, handles warranty claims and replacements, including labor costs, under specified conditions.
A comprehensive twelve (12) year heat exchanger warranty applies.
A three (3) year warranty applies if the Dux Continuous Flow Gas Unit is used in a commercial application.
The warranty covers defects arising solely from faulty materials or workmanship in the Unit.